One Step First

Set Responsible Gambling Limits at Voodoo Casino

Play from 18+ only, and every Voodoo Casino account carries deposit limits, loss limits, session time reminders, self-exclusion options and reality checks.

Set a Deposit Limit

License OGL/2013/3140/886 issued by Gaming Control Board Curaçao, audited by Gaming Laboratories International

Player Support

Age, Licence and Help Contacts

These four lines settle the age, the licence, the helpline and whom to email about limits.

Minimum Age18+

LicenceGaming Control Board Curaçao, OGL/2013/3140/886

Gambling Helpline Aotearoa0800 654 655

Email for Limits[email protected]

Stay in Charge

Five Limits Working in Your Favour

By the end you will know which control to switch on first.

Before the First Spin

Decide the most you are willing to spend, and the account will stop deposits once it is reached. Set it before play, not after a loss.

Pick a Net Loss

Fix a net loss you can live with, and the account ends the session there. Switch it on when losses start to chase each other.

Losing Track of Time?

Take a gentle nudge when your chosen time is up, so a session does not run into the night. Switch it on if hours slip by.

Need a Longer Break?

Close your account to play for a set break when willpower alone is not enough. Choose it before a hard night turns into a habit.

When the Clock Slips

See your playing time and your spend on screen as you go. Switch it on when a session starts to feel formless.

Control, Calmly

A Limit in Place Within Minutes

The usual worry is a long wait or paperwork; the account handles it without either.

Signed In and Ready

Open your profile from the lobby and find the section marked for limits or safer play. Check you are in the right account.

Pick One Control

Pick deposit, loss or session time. Match it to the habit that worries you: money leaving fast, losses adding up, or hours passing.

Terms You Set

Enter the figure or the minutes, then choose the period that fits: day, week or month. Read it back before you confirm.

The Final Tap

Confirm the change and wait for the on-screen message. Look at the new limit on your profile so you know it is live.

Pause Versus Exclusion

Need Just A Few Days? Starting a pause inside your account blocks play for the stretch you choose, from hours up to days. Everything is waiting when it ends, and you can log back in. Ask support on live chat to set it.

Is It Meant To Be Final? Choosing self-exclusion shuts the door on your account for a long stretch, and support cannot reopen it early. Live chat can begin the process at any hour. Plan it as a firm line, not a trial.

Where Else Can I Turn? Because this country runs no national register, the only place to close yourself off is your own casino account. Ask the team to start exclusion at any hour, and pair it with the Gambling Helpline Aotearoa on 0800 654 655, free and answered around the clock.

Underage Play and Family Support

Which Documents Prove Your Age? Nobody can register here before turning 18, and a photo identification, proof of address and card image are reviewed before any money leaves the account. Age is confirmed at sign-up rather than at the first cashout, so an underage player never reaches a real-money game.

A Screen That Stays Yours. Install a blocker on the shared laptop or tablet and lock the store so only you can add or remove it. Set your own device to require a passcode before the app opens, which keeps a curious teenager away from your logged-in session.

You Have Watched This for a While. Speak plainly about what you have noticed rather than what you assume, and let the person respond without a defence. Gambling Helpline Aotearoa advises relatives too, on 0800 654 655, day or night, and a free text to 8006 works as well.

Local Help

You Do Not Have To Manage Alone

After reading, you will know three free services that answer in this country.

Gambling Helpline Aotearoa

This free, confidential line serves players and their whanau, with interpreters available. You can reach it at any hour, and text is an option too when speaking feels hard. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer support and cultural support come from this foundation across eighteen clinics nationwide. Its freephone and text lines run weekdays, and relatives are welcome to call. pgf.nz

Safer Gambling Aotearoa

Health New Zealand runs this information site for people who gamble and for families. Signs of harm, practical tips and a local support finder sit together in one place. safergambling.org.nz

Fun First, Pressure Later

Catching these signs early keeps a small worry from growing into a large one. Setting a limit or taking a pause the same day is a solid first step, and you can do it before play, not after a loss.

Look through these and see how many match the way you have been playing lately.

Playing longer than you told yourself
Chasing money you already lost
Hiding your play from your partner
Deposits creeping up month by month
Borrowing money to keep playing
Feeling flat when you are not playing
Skipping things you used to enjoy

Protection, explained

Questions Players Ask Before They Set Anything

We would rather you understood every control before you need it, so here are honest answers in plain English.

Why do you check my age before I can play here?+

A quick check keeps under-18s away from the tables, so your identity and date of birth are confirmed before the account goes live. It is a condition of holding a licence with the Gaming Control Board Curaçao, and it protects you as much as anyone else.

Does a chosen self-exclusion period finish before its end date?+

No. The period you choose runs in full and cannot be cut short, even if you send a message asking us to reopen the account. Treat the length as fixed when you set it, and pick a span that gives you real distance from play rather than a token break.

Where do I find the limits section on a mobile browser?+

Open the same account section you would use on a laptop, just inside the mobile view of the site, and the controls sit in the identical place. Nothing is hidden from small screens, so deposit limits and loss limits can be arranged wherever you happen to be.

What changes in my account during a short pause?+

A pause locks the account for the time you select, so no deposits and no play can happen and login stays blocked. Once the period ends the account opens again on its own, and you can return to the tables if you still want to.

Do the helpline staff also talk to worried family members?+

Yes. Gambling Helpline Aotearoa takes calls from partners, parents and friends as well as from players themselves, and the conversation costs nothing. You can speak about someone you love without naming them, and the advisers will explain what support exists nearby.

Can you shut my account permanently if I email you?+

Yes. Send a short message to [email protected] from your registered address and state that you want the account closed for good. Our support team confirms the closure with you, and no further deposits or play will be possible on it.